For ages 21 and above

Play responsibly at baji

When betting goes beyond entertainment and becomes a problem, taking the right steps is the sensible thing to do. baji always wants its members to bet safely, consciously, and within their limits.

For people aged 21 and above only

What is safe betting and why does it matter

Online betting and casino games are a favourite form of entertainment for many people. However, like any form of entertainment, enjoying them without limits can cause personal, family, and financial harm. baji believes that building a culture of responsible gambling is important not only for members, but for the whole family and society.

To register at baji and take part in any betting or casino game, you must be at least 21 years old. Opening an account or playing games is strictly prohibited for minors. Please keep your device and account details out of reach of anyone under the age of 21.

Under our terms and conditions, each member is fully responsible for their own account use. If you feel that betting is affecting your daily life, use our self-limit and self-exclusion tools.

Always keep betting within a set budget — never wager money you cannot afford to lose. Winnings are never guaranteed, so be careful about the mindset of placing more bets in the hope of recovering lost money. You can find more information on responsible betting in our FAQ section.

Remember: Betting is a form of entertainment — not a source of income. Never use betting to recover lost money or to solve financial problems.

Our privacy policy explains in detail how we keep your personal information secure and how we use data to maintain a responsible gambling environment.

Self-limit and control tools

Setting deposit limits

Set a maximum cap on how much you deposit daily, weekly, or monthly. Once a limit is set it takes effect immediately, and increasing it requires a waiting period.

Session time limits

Set a time limit for how long you play in one sitting. When the time is up you will be logged out automatically, making it easier to take a break.

Self-Exclusion

Choose self-exclusion to suspend your account for a period of time or permanently. During this time you will not be able to log in or take part in any betting activity.

Activity history review

View your betting history, win and loss records, and deposit and withdrawal information. Understanding your own patterns makes it much easier to stay in control.

Setting bet limits

Decide in advance the maximum amount you will wager on each bet. This limit protects you from taking on extra risk by losing your composure after a big loss.

Direct support

Contact baji's 24/7 live chat for anything related to limits or exclusions. Our support team is ready to help in both Bengali and English.

Signs of problematic betting

If any of the following apply to you or someone you know, it is time to seek support.

  • Repeatedly feeling the urge to bet more in order to recover lost money ("chasing losses")
  • Repeatedly exceeding the set betting budget or borrowing money to place bets
  • Hiding the amount you bet or the losses you have made from family, friends, or colleagues
  • Wanting to stop playing but being unable to, or repeatedly failing to do so
  • Neglecting work, studies, or family responsibilities because of betting
  • Feeling restless, irritable, or stressed when unable to play
  • Spending money needed for essentials (rent, food, medical expenses) on betting

Where to find support

Acknowledging a problem is a sign of strength. Seek the right support — do not fight alone.

baji live chat

Contact our support team directly at any time, any day — 24/7. Support is available in Bengali and English. If you need help with self-exclusion or setting limits, just let us know.

Family and trusted people

Talk openly with a close family member or trusted friend. The support of someone close to you is the greatest help when trying to move away from problematic betting.

Professional advice

Consult a mental health specialist or counsellor. Trained counsellors are available through both government and private mental health centres in Bangladesh. If you would like to contact us by email, use baji's support email address.

baji's commitment

baji believes that responsible betting is not the member's concern alone — it is our responsibility too. We are committed to creating an environment where every member feels safe and can easily access support when needed.

Our platform has age verification in place to prevent any minor from creating an account. When unusual betting patterns are detected, our team actively reaches out to the member to offer the necessary support.

Our core principle: Betting should be for entertainment, not as a tool for financial solutions. baji's goal is for every member to enjoy games consciously and within their own limits.

Use a strong password to protect your account and never share your login details with anyone. If you forget your password, use our secure recovery process.

If you believe someone is using your account without your permission, notify our 24/7 live chat immediately. We will act promptly.

Read the about us page to learn more about us and how we operate. baji always believes in transparency.

Questions and answers about responsible gambling

Yes. To open an account and play games at baji, you must be at least 21 years old. A national ID card or passport may be requested as proof of age at registration or during a later verification check.

It depends on the type of self-exclusion. For a temporary exclusion, you can request to reactivate your account once the set period has ended. For a permanent exclusion, the account cannot be reopened. Contact our live chat for any questions.

Yes, reducing a deposit limit takes effect immediately. However, increasing a limit requires a waiting period — this is intentional to prevent impulsive decisions that could lead to excessive betting.

Start by talking to them directly and without judgment. Help them acknowledge the problem and encourage them to seek professional counselling. If needed, you can contact baji's support team to report the situation — we will take the necessary steps.

Ask yourself a few questions: Am I spending beyond my budget? Do I feel the urge to keep playing after a loss? Is betting affecting my work or family relationships? If the answer to any of these is yes, use the self-limit tools or seek support. It is easier to act while the problem is still small.

Our support is available any time of day, seven days a week, 24/7 via live chat. You can also reach us by email. Both channels offer support in Bengali and English. We handle all responsible gambling matters with complete confidentiality.