baji Terms and Conditions

General Provisions

These terms and conditions ("Terms") apply to all users ("members") of the baji platform and all associated services. By opening an account on baji or using any service on the platform, you confirm that you have read, understood, and fully accepted these Terms.

baji is an online entertainment and betting platform that offers casino gaming, sports betting, live casino, and other entertainment services. These services are available only to individuals who are legally eligible to access such services under the laws of their place of residence and who have reached the legal age of majority.

These Terms must be read together with the baji platform's Privacy Policy, which explains in detail how your personal information is collected, used, and stored. Both documents together form the complete agreement between you and baji.

Account Registration

To use services on baji, you must create a valid personal account. Each member may operate only one account. Opening more than one account in the same person's name, multiple accounts from the same IP address, or multiple accounts from the same device is strictly prohibited.

2.1 Registration Information

You must provide accurate and truthful information when registering an account. The following details are mandatory:

• Full legal name (as it appears on your National ID card or passport)
• Active mobile number (to be used for OTP verification)
• Valid email address
• Date of birth (for age verification purposes)

2.2 Account Verification (KYC)

baji reserves the right to verify a member's identity at any time, particularly before processing a withdrawal. As part of this process, the member may be asked to submit a copy of their National ID card, recent proof of address, or other relevant documents. Certain services may be restricted until verification is complete.

If any information provided at registration changes, the member must notify baji customer support immediately. Providing false or misleading information may result in immediate account closure and cancellation of any bonuses or winnings received.

Age Restrictions

All services on baji are strictly reserved for individuals aged 21 and above. Persons under the age of 21 are not eligible in any way to open an account, play games, or place bets on this platform.

If false age information is provided during registration, or if a minor uses an account, that account will be closed entirely and all funds in the account may be confiscated in accordance with applicable law.

To learn more about responsible gaming and to set gaming limits for yourself or another family member, please read our Responsible Gaming section, which covers account limits and self-exclusion options in detail.

Account Security

You are solely responsible for keeping your account login credentials (username and password) completely confidential. Do not share your login details with any third party, and do not allow anyone else to use your account.

4.1 Unauthorised Account Access

If you notice any unauthorised access to your account or any unusual activity, contact baji customer support immediately. baji will not be liable for any loss resulting from unauthorised use of your account, unless it is proven that the loss was caused by a fault in baji's own systems.

4.2 Password Security

Use a strong password and change it regularly. Avoid passwords that are easy to guess, such as your date of birth or phone number. baji will never ask for your password by email or phone — treat any such request as fraudulent.

Deposits and Withdrawals

Approved payment methods for financial transactions on the baji platform are: bKash, Nagad, Rocket, Upay, and bank transfer (including Sonali Bank, Dutch-Bangla Bank, and other major commercial banks). Only these specified methods may be used.

5.1 Minimum Deposit and Withdrawal

• Minimum deposit amount: ৳300 (applicable for all methods)
• Minimum withdrawal amount: ৳1,000
• Withdrawal processing time: generally completed within 5 to 30 minutes

5.2 Transaction Rules

All deposits and withdrawals must be made in the name registered on the account and through the registered payment method. Transactions through a third party — that is, using another person's mobile number or bank account — are strictly prohibited. Breaching this rule may result in the transaction being cancelled and the account being placed under investigation.

Before processing a withdrawal request, baji will confirm whether the wagering requirements of any active bonus have been met. If an active bonus applies and its wagering requirements have not been fulfilled, the withdrawal may be held, or the bonus may be cancelled and the original deposited amount returned.

5.3 Anti-Money Laundering

baji maintains a firm stance on anti-money laundering. Transactions that appear unusual or suspicious may be reported to law enforcement agencies. Using the baji platform for processing funds of any illegal origin is prohibited.

Bonuses and Promotions

baji offers members various types of bonuses and promotional offers. Each bonus has its own specific terms, and it is mandatory to read those terms carefully before claiming them.

6.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳10,000. For example, a deposit of ৳1,000 adds a ৳2,000 bonus, bringing the total balance to ৳3,000 — to withdraw the bonus funds, a wager of ৳2,000 × 10 = ৳20,000 must be completed.

6.2 Other Active Promotions

• baji Weekly Reload Reward: 50% of deposit, up to ৳5,000; wagering 15x; minimum deposit ৳300.
• baji Slot Festival Bonus: 30% of deposit, up to ৳3,000; applicable to slot games only; wagering 20x.
• baji Cricket Season Offer: 25% of deposit, up to ৳4,000; for cricket betting; wagering 12x.
• baji Birthday Special Gift: up to ৳1,500; account verification must be completed; wagering 10x.
• baji Refer a Friend Promotion: up to ৳2,000; applicable when the referred friend successfully makes a deposit; wagering 8x.

6.3 Bonus Abuse

Deliberate betting strategies intended to abuse bonuses — such as using multiple accounts, placing hedging bets, or wagering bonuses through risk-free strategies — are entirely prohibited. If such behaviour is detected, the bonus and any associated winnings may be cancelled and the account suspended.

Betting and Gaming Rules

All games and betting markets available on the baji platform are operated fairly. Game outcomes are determined by certified Random Number Generator (RNG) technology or by live studio dealers, with no possibility of manipulation.

7.1 Bet Cancellation

baji reserves the right to cancel a bet in the following circumstances:

• Incorrect odds are displayed due to a technical error or system failure
• An event is cancelled or suspended and is not rescheduled in accordance with applicable rules
• Evidence is found that the member gained an unfair advantage at the time of placing the bet

7.2 Special Conditions for Sports Betting

In sports betting, if a dispute arises over the result of an event, baji's decision will be considered final. In multi-bets combining several selections, if any single selection is cancelled, it will automatically be removed and the bet will remain valid for the remaining selections.

7.3 Technical Issues

If a connection is lost or a technical fault occurs during a game in progress, baji will determine the outcome based on the data recorded in the system. If a member believes the outcome is incorrect, a complaint must be submitted to customer support within 72 hours.

Prohibited Activities

Any of the activities listed below are strictly prohibited on the baji platform. Breaching these prohibitions will result in account closure and all balances may be confiscated:

• Operating more than one account
• Opening an account using another person's details in order to receive bonus funds
• Using software, bots, or artificial intelligence to gain an unfair advantage in games
• Participating in match fixing or other fraudulent activities
• Using the platform for money laundering or illegal financing
• Threatening or harassing other members or baji staff
• Attempting to compromise the security systems of the platform
• Operating an account on behalf of a minor or for a minor's use

Account Suspension and Closure

baji may temporarily suspend or permanently close any account for investigation, particularly if:

• Unusual or suspicious transactions are observed on the account
• Information provided is found to be false or incomplete
• Any provision of these Terms is violated
• Directed to do so by a law enforcement agency or court order

9.1 Account Closure by the Member

If a member wishes to voluntarily close their account or take a break for a set period, they must contact customer support. Before the account is closed, it will be verified whether all active bonus requirements have been fulfilled, and any applicable balance will be returned.

For more information on self-exclusion or setting limits as part of responsible gaming measures, visit our Responsible Gaming page.

Limitation of Liability

baji provides its services on an "as is" basis and does not guarantee uninterrupted or error-free operation of the website. baji will not be liable for any loss in the following circumstances:

• Issues caused by internet or network outages
• Loss caused by problems with the member's own device or software
• Loss caused by disruption to third-party services or connections
• Unforeseen natural disasters or other events beyond baji's control

In any circumstance, baji's maximum liability will be limited to the actual amount deposited by the member in that specific transaction. baji will not be liable for any indirect or consequential loss.

Privacy and Data Protection

baji treats the security of members' personal information as a top priority. The platform uses SSL encryption to keep all data transfers secure. Full details of how your information is collected, stored, and used can be found in our Privacy Policy.

Members' personal information is never sold to third parties. However, it may be used where necessary to prevent fraud, meet legal obligations, or maintain the security of the platform. Members' personal data is retained in accordance with baji's privacy policy.

Changes to Terms and Effectiveness

baji reserves the right to amend these Terms, in part or in full, at any time. Members will be notified in advance of significant changes by email or through a platform notification.

If a member continues to use the platform after revised terms have been published, they will be considered to have accepted the new terms. If a member does not wish to accept any revised terms, they must close their account.

12.1 Dispute Resolution

Any dispute arising from these terms must first be raised through baji customer support for resolution. Customer support is available 24 hours a day, seven days a week via live chat and email in both Bengali and English.

12.2 Partial Severability

If any provision of these terms becomes invalid or unenforceable for any reason, only that specific provision will be removed — all remaining provisions will continue in full effect.

If you have any questions about these terms, you can find answers in our Frequently Asked Questions (FAQ) section, or contact customer support directly.